Frequently Asked Questions.

MikeFX34 is a South African trading-technology platform. We build web-based tools, indicators and Expert Advisors for MetaTrader 5 — including our flagship market lens, Quantum Lens — and run an Introducing Broker partnership with XM. Our tools and educational material are made for traders who want clean charts and a structured, data-driven approach.

Yes. Quantum Lens is free for active XM traders registered under MikeFX34 — there's no subscription for affiliated accounts. To get it: open an XM account using our partner code, then register on our site with that account number. Once your account is verified, Quantum Lens unlocks for you. If you'd like help getting set up, message us on WhatsApp.

MikeFX34 is an Introducing Broker for XM. When you open your account under our code, XM recognises you as part of our community — and that partnership is what lets us give you the tools at no cost. You trade with XM directly; we don't hold your funds or place trades for you.

No. Every Expert Advisor, indicator and the MikeFX34 app are free once you're registered under our XM code. You'll find them all on your Downloads page after signing in. (Some access-controlled products, like Grid-Zilla, are licensed separately — see below.)

Yes. Quantum Lens runs in your browser on phone or desktop — no install needed. The MikeFX34 Android app also lets you monitor your account, view charts and manage your Expert Advisors from your phone.

No. MikeFX34 provides trading tools and educational material only. Nothing on this site is financial advice or a recommendation to buy or sell any instrument, and we don't guarantee any result. The tools highlight information on the chart — every trading decision is your own. If you need personal financial advice, speak to a licensed financial adviser.

Yes — and it's important to be clear about that. Trading foreign exchange, cryptocurrencies and commodities carries a high level of risk, and you can lose money. Leverage increases both gains and losses. Past performance is never a guarantee of future results. Only ever trade with money you can afford to lose, and take time to understand the markets first.

Grid-Zilla is a fully automated grid system for MetaTrader 5. Access is licensed and activated per account — you enter your MT5 number on the access page to check availability and download. It's a high-risk automated strategy, so trade it responsibly and only with capital you can afford to lose.

Paid products are handled securely through PayFast, with a manual EFT option (send proof to us on WhatsApp). Refunds are governed by our Terms & Conditions — if you have a question about a payment, message us and we'll sort it out.

The fastest way to reach us is WhatsApp on 079 151 0558. If you'd like to refer traders and earn commission, there's a partner application on our homepage — applications are reviewed manually and we'll contact you via WhatsApp.